The POS system and online ordering platforms have become the heartbeat of any restaurant that has survived the pandemic. We can help protect and simplify the process.
Let’s face it. The world has changed in the past several months. Like many industries, the restaurant industry is not immune to change. The restaurant failure rate is at an all-time high, and more restaurants will close before we get through this.
For those that have survived, CONGRATULATIONS! Keep up the hard work.
To survive, you have learned to embrace change, be creative, and enhance customer service, including curbside pickup, no-touch delivery, and many other strategies to help protect and comfort your customers. However, these changes have made internal operations more difficult, and if you don’t understand technology, you are probably feeling a little overwhelmed.
We are sorry that everybody is experiencing these difficult times. We have rushed to create new services to help independent restaurants survive the fast and complicated technological changes.
Restaurant POS and online ordering platforms have turned restaurants into technology centers.
We see the following problems:
- POS Systems – they are the heartbeat of the restaurant. They have always been the heartbeat, but many restaurants could not adapt in troubled times. Your data and the reliability of the POS are more important than ever. Most restaurants have old POS systems that are server-based. Unfortunately, the servers are typically older, not protected from viruses, and seldom is the data backed up for disaster recovery. We can easily resolve this.
- Online Ordering Platforms – delivery became critical in the past several months due to the pandemic. Now, most restaurants are receiving orders from multiple online providers, which have helped them deliver food and enhance their technological presence to serve customers better. However, restaurants have an overwhelming challenge of monitoring several order notification systems, like multiple printers, devices, email, etc. As a result, orders are missed and making customers unhappy, offsetting the restaurants’ initial mission, which was to help make customers happy during this pandemic.
We have solutions for both issues.
POS – we can easily clean, maintain, protect, and backup your POS data. However, it requires us to have access to your POS one-time, and from that moment on, you can be assured that your system is protected and ready for disaster recovery.
Online Ordering Platforms – we have access to the technology that can simplify your online orders so all will print to one single printer or possibly integrate all into your POS.
Our solutions are:
- Clean, maintain, secure, and backup your POS and the data regularly.
- Streamline the online ordering process by reducing or possibly eliminating the systems that need to be monitored.
Some or all of these services can be wrapped up in other fees that you already pay. Therefore, it is possible to receive these services without paying additional money.
Contact us for more details.