Thai Kitchen – O’Fallon has deployed a robot to deliver food to the tables. Customers love it!
It was initially subscribed to for promotional purposes, but the customers loved it so much that they began using it to deliver food.
They have subscribed to one, but they are expanding their dining facility, adding another 1219 square feet, so a second robot is under consideration. The new space should be open in January 2023.
The robot is manufactured and maintained by Bear Robotics, located in California.
The local reseller is St. Charles Restaurant Equipment, which helped Thai Kitchen – O’Fallon subscribe to the service.
The cost is approximately $30 per day, but it is less expensive than an employee, allowing servers to cover additional tables without another staff person. Hiring staff is challenging, but robots will help reduce the need for additional staffing, and customers love the technical aspect of it.
Thai Kitchen – O’Fallon is located at 8632 Mexico Rd in O’Fallon, Missouri.